Cintas offers over a million business customers across industries access to industry-leading uniform rental and facility services solutions. Managing such a vast scale of partnerships requires best-in-class technological capabilities and convenient mobile accessibility.
The Alight app serves as the official mobile platform granting Cintas partners frictionless access to key account management features, order status and other support resources from anywhere. This guide covers getting started with the app.
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Overview of Alight Mobile Capabilities
The Alight app serves as an extension of the Cintas Partner Connect web portal offering anytime mobile access from iOS and Android devices. While the desktop platform offers full-spectrum features, key highlights via the app include:
- Account Status at a Glance: View current billing totals, available credits and account details like primary POCs at one glance on the mobile dashboard.
- Instant Notifications: Get important communications regarding approaching renewals, credits on account, delivery updates and any other account alerts delivered directly to your device in real-time.
- Intuitive Service Order Management: Easily track the status of rental extension requests, uniform alterations and other submissions directly from your smartphone alongside estimated completion times.
- Digital Invoices and Statements: Securely access PDF copies of current and past account billing records from anywhere without hassles.
Along with these main capabilities, the app also includes other self-service functions like updating company information, contacting Cintas support and more. The Alight mobile experience complements the full desktop Partner Connect platform allowing optimized management from anywhere.
Step-by-Step Guide to Download and Login
Here is how partners can get started with accessing Cintas Partner Connect on mobile devices:
- Install Alight App – Open your device’s app store, search for “Alight” and install the application published by Alight Solutions LLC.
- Enter Credentials at Launch – On your first time opening the app after installation, you will need to enter your standard Cintas Partner Connect login credentials i.e. username and password on the initial screen before proceeding.
- Accept Terms of Use – Review and accept Alight’s Terms of Use to move forward.
- Access Partner Connect – After credentials are authenticated and Terms agreed to, you will enter the Alight app dashboard providing mobile access to manage your Cintas partnership!
- Reset Password – If you have trouble accessing the Alight app at first launch, go to the Cintas Partner Connect desktop login and reset your password before trying again.
Key Advantages of Mobile Access
Empowering partners with Cintas account access directly through mobile devices offers significant advantages such as:
- Real-time notifications to act on time-sensitive communications.
- Ability to track orders and manage requests on the go.
- Instantly share updates or issues with on-site teams.
- Download/share statements and invoices easily at customer sites.
- Optimized interface for toggling between screens and functions.
In summary, with dedicated mobile access partners now have greater flexibility and responsiveness in managing partnerships. Download the Alight app on company-issued smartphones or employee devices and reduce dependencies on desktop access alone.